🔒 Privacy Policy

Welcome to PBILL. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

1. Information We Collect

1.1 Personal Information

When you register for PBILL, we collect:

• Name: Your full name for account identification
• Mobile Number: For login and account verification
• Email Address: For communication and account recovery
• Password: Securely encrypted for account access

1.2 Business Information

To provide billing services, we collect:

• Company/Business name and details
• GST Number (GSTIN)
• Business address and contact information
• Bank account details (for invoice purposes only)

1.3 Transaction Data

• Invoice details and customer information
• Product/service details
• GST calculations and tax information
• Payment records (if using our payment features)

2. How We Use Your Information

We use your information for:

• ✅ Account Management: Creating and managing your PBILL account
• ✅ Service Delivery: Providing GST billing and invoicing features
• ✅ Data Storage: Securely storing your invoices and business data
• ✅ Communication: Sending important updates and notifications
• ✅ Support: Providing customer service and technical assistance
• ✅ Security: Protecting your account from unauthorized access
• ✅ Legal Compliance: Meeting GST and tax requirements

3. Data Storage and Security

3.1 Security Measures

• Password Encryption: All passwords are hashed using secure algorithms
• Secure Servers: Data stored on protected servers with SSL encryption
• Database Security: MySQL databases with restricted access
• Regular Backups: Your data is backed up regularly
• Access Control: Only you can access your business data

3.2 Data Retention

• Active account data: Stored as long as your account is active
• Invoice records: Retained for 7 years (as per GST requirements)
• Deleted accounts: Data removed within 30 days of account deletion

4. Data Sharing and Disclosure

4.1 We DO NOT:

• ❌ Sell your data to third parties
• ❌ Share customer information with advertisers
• ❌ Provide invoice data to external companies
• ❌ Use your data for marketing by third parties

4.2 We MAY Share Data Only When:

• ✅ Legal Requirement: Required by law or court order
• ✅ Tax Authorities: GST/Income Tax department requests (with proper authorization)
• ✅ Your Consent: You explicitly authorize sharing

5. Your Rights

You have the right to:

• 📄 Access: View all your stored data anytime
• ✏️ Edit: Update or correct your information
• 📥 Download: Export your invoices and data
• 🗑️ Delete: Request account and data deletion
• 🚫 Opt-out: Unsubscribe from promotional emails

6. Cookies and Tracking

PBILL uses minimal cookies for:

• Session management (keeping you logged in)
• Remembering your preferences
• Security and fraud prevention

We do NOT use tracking cookies for advertising purposes.

7. Third-Party Services

We may use the following third-party services:

• Payment Gateway: PhonePe/Razorpay (for secure payments)
• Email Service: For sending invoice copies and notifications
• Hosting Provider: For secure data storage

All third-party services comply with data protection standards.

8. Children's Privacy

PBILL is a business tool intended for users 18 years and older. We do not knowingly collect information from children under 18.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or dashboard notification.

10. Contact Us

For any privacy-related questions or concerns, please contact us:

• Email: JTAX2022@GMAIL.COM
• Support: JTAX2022@GMAIL.COM
• Phone: +91-9700846722